Q: How do I find the IP Address of my controller?
A: Do the following after the software has launched:
- Go to the system window.
- Click on the Communications tab.
- The sensor IP Address is displayed on the upper left hand corner of the communications window.
Q: I did not know which TCP/IP adapter to change on my PC so I set all of them to 192.168.0.2, why can't I communicate with the vision sensor?
A: Only one IP adapter can be set to 192.168.0.2. The PresencePLUS vision sensor wonít know which adapter to search for. If you donít know which adapter to set, then set them to different IP addresses starting with 192.168.0.2, 192.168.0.3Ö.
Q: I set my TCP/IP address for my PC to 192.168.0.1 and I canít communicate with the vision sensor?
A: The IP address of the PC must be different from the sensor. The default controller IP address is 192.168.0.1. Itís like trying to call your home from your home phone, youíd get a busy signal. Try changing the IP address of the PC to 192.168.0.2.
Q: Are there PC compatibility issues with Windows XP?
A: YES - Windows XP has a default firewall that will prevent a vision sensor from communicating properly. The symptoms include: no image, no focus number, or the vision sensor will not save an inspection. To turn off default firewalls, do the following:
- Go to the network connections window
- Double-click the LAN connection for the vision sensor
- Click on Properties
- Click on the Advanced tab and uncheck the firewall option
Q: Are there PC compatibility issues with PCs that have RSLogix from Allen-Bradley?
A: Yes Ė When RSLogix is installed, the RSLogix software will take over all the communication ports. Verify that RSLogix doesnít start any software programs during the startup of the PC before connection with the PresencePLUS Pro.
Q: I get communication errors or, image will not update. I have a Dell Computer with a 3COM 3C920 Ethernet card.
A: The 3COM 3C920 Ethernet card, common in many Dell computers, ships with an old Ethernet driver. The driver has to be updated, and you may do this by using the driver in the LAN3C920_Driver folder on the vision sensor Software CD.
Q: Can I save images from my vision sensor to my PC?
A: Yes, you can do this by installing a video capture card on your PC. Contact a Banner rep regarding installation and connection to the vision sensor.
Learn more about how a vision sensor works.
View Banner's entire line of vision sensors.
If you are having trouble changing the IP address on your PC, download one of these references.