User Settings

Use the Account Settings page to add new users and maintain existing users on the platform. Please note that each user account is only able to be logged into one computer at a time. If a second login occurs, the user will be logged out of their previous session.

The basic CDS account structure is a three-tier hierarchy of Conglomerates, Companies, and Gateways. When a new account is created, it begins as a Conglomerate with one Company underneath. This company can then add devices underneath that company. Another company can be created that includes another collection of devices. Users with access to the Conglomerate can access data from any of the associated Companies. Users with access at the Company level can only see data at that level. This can be useful for segmenting different facilities or customers from each other

Whether a user is created as a Conglomerate or Company users, they also have Write Permissions settings. These options include Read (only the ability to view, not edit), Write (ability to change dashboards, add devices, etc.), and Admin Write (ability to add/remove other users).

Use the combination of Company tier and Write permissions to ensure the different users of the system have the correct level of privacy and visibility for your application.

Changing user settings requires manager or higher permissions.

To add new users:

1. Click + New User
2. Fill in the username
3. You can either create a password for the user, or the system will automatically email the user to have them set a password when they first log in
4. Set the User Type as Conglomerate or Company
5. Set the Write Permisson as Read, Write, or Admin Write
6. Choose the company or conglomerate this user should have access to
7. Enter the user’s email address
8. When all information is entered, click Save
   

To edit existing users:

1. Click Edit next to the username
2. Update any necessary information
3. Click Save