Call for Parts, Service, or Pallet Pickup

Call for Parts, Service, or Pallet Pick-Up Image

Application: Provide a wireless call-for-parts/service/pallet pickup system

Challenge: Real-time communication between 18 work stations and six forklifts/Hi-Los

Solution: EZ-LIGHT® K70 Touch Buttons and Wireless Q120 6-Button Pendants paired with a DXM100 Wireless Controller

Benefits: High visibility LED indication for call and acknowledgement, reliable Sure Cross® wireless network enables communication between devices


Increase production efficiency by developing a wireless call-for-parts/service/pallet pickup system that allows for up to 18 work stations to call out to six forklifts/Hi-Los using the EZ-Light K70 Touch to wireless Q120 6-Button Pendant. This provides for quicker responses from forklift drivers and/or supervisors to indicate a request has been accepted. When creating a call system using wireless indicators, work stations can maintain a steady workflow and resolve critical issues quickly.

Total time of requests, number of requests, and total time to acknowledge requests are tracked, allowing analysis of average delivery and acknowledgement times for each station. Each station has a single call (K70 Touch) with a lighted response that is initially red upon request and becomes green after it is acknowledged by the Q120 6-Button Pendant.

On the Q120 Pendants, each station has a corresponding button that flashes red above the button when a request is made. To accommodate up to 18 stations, three sets of pendants per forklift are used, for a total of 18 buttons. When the corresponding button is pressed to accept the job, the light above the button flashes green to indicate the job has been accepted and stops flashing on all other Q120 Pendants. This system provides the information necessary to react quickly to work station requests and drive efficiency improvements based on data that was previously unavailable.

Features and Benefits

Call for Parts/Service/Pallet Pick-Up
Up to 18 work stations using a K70 Touch can have a single call for parts, service, pallet pickup, etc.
Call Response Up to six sets of three Q120 6-Button Pendants can be used to respond to requests; each set can be placed on a forklifts/Hi-Lo 
Event Counters Count the number of times each station sends a request
Request and Acknowledge Time Total length of request time and time to acknowledge requests are tracked for each station
Remote Master Light Use a master light to show combined status of all light modules
SMS Text/Email Alerts Generate SMS text and/or email alerts based on specific events
Efficiency Metrics Produce efficiency metrics with provided data
Cloud Monitoring  Push data to Cloud webserver or PLC (via LAN or cellular connection) for remote viewing, alerting, and logging

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